Please enable JavaScript.
Coggle requires JavaScript to display documents.
T10
Reverse Logistics, Green Logistics & Sustainable SC (Reverse…
T10
Reverse Logistics, Green Logistics & Sustainable SC
Reverse Logistics
Def process of planning, implementing, controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods & related info
- from the point of consumption
- to the point of origin
- for the purpose of recapturing value/proper disposal
Recapturing value asset recovery, reselling, remanufacturing, refurbishing actis
Proper disposal recycling programs, hazardous material programs, obsolete equipment disposition
-
Activities (diagram)
- Disposal
- Reuse
- Repair
- Service
- Refurbishing
- Remanufacturing
- Waste reduction
- Recycling
RL Management
Gatekeeping
Limit no. of items allowed into the reverse flow
=> control & reduce rate of returns without damaging cust. service
=> eliminates costs of products that shouldn't have been returned or those returned to inappropriate destination
=> point of entry: screening unwarranted returned merchandise
Avoidance
Minimise no. of items need to enter return flow
=> can include
- ensuring quality of product & user friendliness before being sold and shipped
- changing promotional programs
-
Reasons
- Products failed but can be repaired or remanufactured and resold
- Products old, obsolete, near the end of shell life but still have some value
- Products unsold from retailers
- Products recalled due to safety or quality defect
- Products needing 'pull and replace' repair
- Products can be recycled
- Products or parts can be manufactured & resold
- Scrap metal can be recovered and used as raw material
Why being overlooked
- Seen as an expense
- Costs are less clearly visible
- Difficult to forecast
- Only look at faulty cust. returns, not total volume of returned products
- Lack of expertise, manpower, infrastructure for processing returns
- Seen as more complicated & less structured than normal SC
-
Green Logistics
Def form of logistics designed and arranged to been environmentally & often socially friendly in addition to economically functional
-
Balance btwn economic, environmental and social objectives
Common ways
- Modal shift
- Eco-driving, low mission vehicles
- Collaborative physical dist.
- Alternative fuel/energy
- Optimized dist.
Sustainable SCM (SSCM)
-
-
-
How to achieve
- Level 1: Getting the basics right
- Level 2: Learning to think sustainably
- Level 3: science of sustainability
Diagram
- Compliance
- Continuous imporvement
- Integration
- Innovation
- Leadership