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understanding groups and managing work teams (5 major concepts…
understanding groups and managing work teams
group
stages of development
forming
storming
norming
performing
adjourning
5 major concepts
roles
behavior patterns expected of someone who occupies a given position in social unit
conformity
adjusting one's behavior to align with a group's norms
norms
acceptables standards shared by a group's members
group size
group size affects a group's behavior, but the effect depends on what criteria you\re using.
status systems
a prestige grading, position, or rank within a group
group cohesiveness
the degree to which members are attracted to one another and share the group's goals.
group
share information
neutral
individual
random and varied
team
collective performance
positive
individual and mutual
complementary
different type of work teams
problem-solving team
self-managed work team
cross-fuctional team
virtual team
what makes a team efective
teams differ in form and structure.
team effectiveness model
context
adequate resources, leadership and structure, climate of trust, performance evaluation and reward systems
compostion
abilities of members, personality, allocating roles, diversity, size of teams, member flexibility
work design
autonomy, skill variety, task identity, task significance
process
common purpose, specific goals, team efficacy, conflict levels, social loafing
shape team behavior
proper selection
employee training
rewarding the appropriate team behaviors