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Managing change and innovation Nils Bernier F06122005 (4-Stimulate…
Managing change and innovation
Nils Bernier
F06122005
1- Organizational change process
Process
external forces
internal forces
organizational change
Technology
Structure
People
2-Manage the resistance to change
Needs
Team building
Intergroup development
Survey feedback
process consultation
Tools to reduce resistance
Sanctions
Support
Education
Participation
Manipulation
Negotiation
Resistances
Habits
Uncertainity
Personal loss
Organization's interests
3-Manage employees stress
non-managers
Outside consultant
internal staff specialist
managers
4-Stimulate innovation
Culture
Factors
Perception
Incubation
Inspiration
Innovation
Structure
Human ressources