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Understanding Groups and Managing Work Teams (Five Major Concepts of Group…
Understanding Groups and Managing Work Teams
Teams almost always outperform employees working individually.
Formal Work Groups
Task groups
Cross-functional teams
Command groups
Self-managed teams
Five Major Concepts of Group Behavior
3.Status Systems
4.Group Size
2a.Norms
2b.Conformity
5.Group Cohesiveness
1.Roles
Groups versus Teams
Synergy
Work Teams:Positive
Work Groups:Neutral
(sometimes negative)
Accountability
Work Teams:Individual and mutual
Work Groups:Individual
Goal
Work Teams:Collective performance
Work Groups:Share information
Skills
Work Teams:Complementary
Work Groups:Random and varied