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Managing Communication and Information (Communication (Barriers (National…
Managing Communication and Information
IT developments
Networked communication
Applications
Teleconference and videoconference meetings
Electronic data intercharge
Fax machines
Voice mail
Instant messaging
Organizational intranet
Organizational extranet
Internet-based voice/video communication
Wireless communication
Benefits
Employees can be connected without being physically "plugged in" at work
Mobile technology is extremely popular
Improving the way you work is the payoff
Communication
a transfer of understanding and meaning from one person to another
Process
Encoding
Message
Channel
Decoding
Feedback
Barriers
National culture
Gender
Language
Emotions
Information overload
Selective perception
FIltering
Communication issues
Personal interaction
Social media
Legal and security issues