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Organisation Structure (Basic concepts ((Tall organisations (Narrow…
Organisation Structure
Informal Organisation: loosely structured / flexible spontaneous
Adv: Employee commitment/Knowledge sharing/Co-operation/Speed
DIS：Group&ORG Interests conflict/Grapevine,rumours/Individual exclusion/Cut corners ,by pass
How to minimize the problems
Harnessing the dynamics of informal organisation
Meeting employee needs by formal means
Involving managers in the informal structure
Hawthorne Studies
Human relations school of management
Meaning
Elto Mayo
Minzberg's Five Compenets
Strategic apex: Ensure mission is followed;Manage relationship with environment
Support staff :ancillary services such as public relations,legal counsel,the cafeteria
Middle line : convert the desires of the strategic apex to operating core
Techno-structure : analyse and planners determine the best way of doing a job
Operating core :People directed involved in converting inputs into outputs
Organisation structures
Simple/entrepreneurial
ADV : coordination/fast decision making/Minimal hierarchy
DIS:only suit small/Risky/succession crises
Functional：grouping people based on similar tasks
ADV:pool expertise/avoid duplication/facilitate management/Suit centralized businesses
DIS :too inward looking/communication problem/poor coordination/vertical barriers
Product/brand
Adv:accountability/specialization/coordination
DIS: increased costs/fail to share resources
Geographic
ADV :local decision making/cost efficient
DIS: duplication/inconsistency
Basic concepts
Span of control
Influence
geographical dispersion of subordinates
complexity of problems
managers'workload
interaction between subordinates
Managers'capabilities
support received from other parts of the organisation
Tall organisations
Narrow control spans/participate in decisions/assists training & career planning
inhibits delegation/blocking initiative/overhead cost slow response
flat organisations
Delegation/relatively cheap/speed up communication
Job can be delegated/sacrifice control/APEX to operation core
Scalar chain:senior to junior
Delayering :from bottom to top
What makes:information technology/empowerment/economy/fashion
outsourcing : external organisation
offshoring :overseas
shared services approach
less tailored/ more generic
less job diversity
Levels of strategies & management
managerial activity
tactical:establishing means to accomplish corporate goals/resources allocation
routine activities to carry out tactic plans
Strategic Mgt : direction-setting/policy making
information
tactical/management:help middle mgrs check if things are working well or not
operational : Day to day operational activities; routine queries
Strategic : external environment & organisation capabilities
Strategy
Business strategy:particular product market area(segment market/particularly profitable areas SBU
)
operational/functional strategy : functional departments(marketing/production/finance/HR)
Corporate strategies :Long-term/complex/focuses on whole company outside environment/the value systems of people/managing resources