Understanding Groups and Managing Work Teams (The major concepts of group…
Understanding Groups and Managing Work Teams
Two or more interacting and interdependent individuals who come together to achieve specific goals
The stages of group development
Groups don't always proceed sequentially from one stage to the next.
Don't assume all groups precisely follow this process or that performing is always the most preferable stage.
Under some conditions,high levels of conflict are conducive to high levels of group performance.
The second stage of group development,which is characterized by intragroup conflict
The third stage of group development,which is characterize by close relationships and cohesiveness
The first stage of group development in which people join the group and then define the group's purpose,structure,and leadership
The fourth stage of group development,when the group is fully functional and works on the group task
The final stage of group development for temporary groups,during which groups prepare to disband
Example of formal work groups
Formal groups are work groups that are defined by the organization's structure and have designated work assignments and specific tasks directed at accomplishing organizational goals.
The major concepts of group behavior
Behavior patterns expected of someone who occupies a given position in a social unit
Effort and performance
Acceptable standards shared by a group's members
Adjusting one's behavior to align with a group's norms
A prestige grading,position,or rank within a group and an important factor in understanding behavior
Gain diverse input
Drawbacks of large groups
Figure out what to do
Get job done
Complete tasks faster
The degree to which members are attracted to one another and share the group's goals
Groups turn into effective teams
Groups versus Teams
Self-managed work team
A type of work team that operates without a manager and is responsible for a complete work process or segment
A team from the same department or functional area that's involved in efforts to improve work activities or to solve specific problems
A work team composed of individuals from various specialties
A type of work team that uses technology to link physically dispersed members in order to achieve a common goal
Making a team effective
Team effectiveness model
Abilities of members
Size of teams
Leadership and structure
Climate of trust
Performance evaluation and reward systems
Mistrusting team members
Stress and tension
Disliking team members
Greater diversity of ideas
Increased attention on understanding others' ideas,perspectives
Team composition factors
Team structure factors
Team processes factors
Whether work is better done individually or by a group?
Does the work create a common purpose or set of goals for the people in the group that's more than the sum of individual goals?
Whether teams or individuals are better suited for doing work is to look at the interdependence of the individuals?
Can the work be done better by more than one person?