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Understanding Groups and Managing Work Teams (Team member roles (Concluder…
Understanding Groups and Managing Work Teams
Groups
Formal groups
Cross-functional teams
Self-managed teams
Task groups
Command groups
Stages of group development
Forming
Storming
Adjourning
Performing
Norming
Group behavior concepts
Norms
Conformity
Status systems
Group size
Roles
Group cohesiveness
Work teams
Synergy: Positive
Accountability: Individual and mutual
Goal: Collective performance
Skills: Complementary
Types
Self-managed work team
Cross-functional team
Problem-solving teams
Virtual team
Work groups
Synergy: Neutral
Accountability: Individual
Goal: Share information
Skills: Random and varied
Team effectiveness
Context
Adequate resources
Leadership and structure
Climate of trust
Performance evaluation and reward systems
Composition
Abilities of members
Personality
Allocating roles
Diversity
Size of teams
Member felxibility
Member preferences
Work design
Skill variety
Task identity
Autonomy
Task significance
Process
Team efficacy
Conflict levels
Specific goals
Social loafing
Common purpose
Team member roles
Concluder-Producer
Controller-Inspector
Thruster-Organizer
Upholder-Maintainer
Assessor-Developer
Reporter-Adviser
Explorer-Promoter
Linker
Creator-Innovator