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Foundations of Individual Behaviour (Personalities (Personality-job fit…
Foundations of Individual Behaviour
Organizational behaviour
Focuses
Group behavior
Organizational aspects (including structure, culture, and human resource policies and practices)
Individual behavior
Goals
Explain behavior
Predict behavior
Influence behavior
What behavior?
Turnover
Organizational citizenship behavior
Absenteeism
Job satisfaction
Employee productivity
Workplace misbehavior
Attitude
Components
Cognitive component
Affective component
Behavioral component
Job-related attitudes
Job involvement
Organizational commitment
Job satisfaction
Employee engagement
A concept associated with job attitudes generating widespread interest
Factors
Respect
Type of work
Work / life balance
Providing good service to customers
Base pay
Ways to influenced employees' behavior
Satisfied workers are productive workers
Manager should survey employees about their attitudes
Satisfied and committed employees have lower rates of turnover and absenteeism
Manager should know that employees will try to reduce dissonance
Personalities
Types based on four dimension
Sensing vs. Intuition
in gathering data
Thinking vs. Feeling
making decisions
Extraversion vs. Introversion
individual's orientation
Judging vs. Perceiving
deals with the external world
Models
Conscientiousness
Emotional stability
Agreeableness
Openness to experience
Extraversion
Emotional intelligence
Empathy
Social skills
Self-motivation
Self-management
Self-awareness
Traits
Locus of control
Machiavellianism
Self-esteem
Self-monitoring
Risk-taking
Personality-job fit
Artistic
Enterprising
Conventional
Social
Irrestigative
Realistic
Help manager to be more effective
Job-person compatibility
Understanding different approaches to work
Being a better manager
Influences Perception
Factors
The object or target
The context of situation
The perceiver
Perceptual shortcuts
Assumed similarity
Selectivity
Stereotyping
Halo effect
Learning behavior
Operant conditioning
behavior is a function of its consequences
Social learning theory
Process
Retention processes
Motor reproduction processes
Attentional processes
Reinforcement processes
Shaping behavior
Negative reinforcement
Punishment
Extinction
Positive reinforcement