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G7-How Airbnb designs for trust _Joe Gebbia joe_gebbia_headshot_2-525x524…

- - - - Register and edit the personal information
      - Search the destination and choose the suitable room
        
        Area
        
        Date
        
        Price
      - Contact with the host and booking the room
      - Pay the bill
    - - Build room source
      - Pricing tools will suggest the competitive price
      - Wait the message from guests
      - Prepare the daily supplies and wait for the customers
    - - Paypal
      - Direct deposit
      - International telegraphic transfer
  - - - they call "real humans", if anything went wrong, you've got a help sevice .
    - - offering their hosts free professional photography
        
        which will make the site look calm and comfortable, it will stimulate the growth of trust
    - - hosts are protected up to 600000 euro
    - - Guidebooks
        
        planning activities, rather than deciding where to stay
        
        which creat an user friendly design
      - Airbnb Stories
        
        These host stories are simple but effective - honest portraits of some of Airbnb's best hosts.
    - - Invite journalists, bloggers, YouTubers, podcasters
    - - include KLM Royal Dutch Airlines, UK bookstore chain Waterstones and even the French government
- - - - Read carefully
      - Pay and communicate on Airbnb
      - Set clear expectations
      - Prepare for the unexpected
      - Be a considerate guest
    - - Interact smartly
      - Fill out your House Rules, Home Safety Card, and House Manual
      - Make sure you're insured
      - Set requirements for your listing
      - Read Airbnb’s Responsible Hosting page
  - - - It is able to connect with Facebook, which strengthens the connection with social media