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Technician tangibles
PILOT feedback (Leaves Home (Reaches ASP (Plans…
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Are the shoes comfortable
and easy to use, maintain?
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Did the organizers significantly enhance
productivity towards attending
one more complaint in the day?
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* Please note that above questions are just guidelines to make qualitative observations about the Service technicians experience with the newly offered tangibles.
The observer / service executive / ASP / Manager may capture this feedback w/o any biases
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