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S&A Systems Auto Attendant 800-989-1021 972-722-1009 (AM - On-Hours…
S&A Systems
Auto Attendant
800-989-1021
972-722-1009
AM - On-Hours AA
8:00 am CST to 6 pm CST
On-Hours Greeting
0: For All other Requests, Push 0 to speak with receptionist
Dial Extension (Legacy or New): Go to Employee
On-Hours: Forward to Cell OR Go To Voicemail
Off-Hours: Go To Voicemail
Off-Site: User Configurable
Vacation: Go To Voicemail
9: Search By Name
Off Hours Profile
Off Site Profile
On Hours Profile
Vacation Profile
1: Support
Support Call Queue
Scott
Jeremy
Hunt Group (after Quetime > X mins)
Bryan
Available
Not Available
Scott
Jeremy
Chris
Support Voicemail
Forward to Email to Create SFDC Case
2: Sales
1: Fluid Management & Signage Sales
Jim
Don S.
Chris
Sales Voicemail
Generate Activity Record / Create Follow Up Task
2: Vehicle Equipment & Spare Parts
Don R
Don R. VM
3: Shipping and Production
Don R.
Don R. VM
PM - Off-Hours AA
6:01 pm CST to 7:59am CST
Off-Hours Greeting
2: Sales Voicemail
Dial Extension (Legacy or New): Go to Employee
1: Support Voicemail
9: Search By Name
Vacation / Holiday Schedule AA
(Determined by Holiday Calendar)
Custom Holiday Greeting
1: Support Voicemail
2: Sales Voicemail