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Foundations of Control (Value (Empowering employees, Protecting the…
Foundations of Control
Value
Empowering employees
Protecting the workplace
Planning
Control process
comparing
actual performance
standard
taking managerial action
do nothing
correct actual performance
immediate corrective action
basic corrective action
revise the standards
measuring
oral reports
written reports
statistical reports
personal observation(MBWA)
When
Processes
Concurrent control
Output
Feedback control
Input
Feedfoward control
What
Finance
Information
Employee performance