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The process-Based Structure (Advantages (Lowers costs dues to overhead,…
The process-Based Structure
Contingencies
uncertain and changing environments
Non-routine and highly interdependent technologies
Moderate to large size
Customer-oriented goals
Advantages
Lowers costs dues to overhead
Improves speed and effeciency
Adapts to environmental change rapidly
Focuses resources on customer satisfication
Reduces boundaries between department
Increases ability to see total work flow
Enhances employee involvement text
Disadvantages
Duplicates scare recources
Requires new skills and knowledge to manage lateral relationship and teams
Requieres changes in command-and-control mindsets
May take longer to made decisions in term
Can threaten middle managers and staff specialists
Can be ineffective if wrong processes are identified