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Common complaints (Going abroad (Phone capacity, Deals, Charges/limits),…
Common complaints
Going abroad
Phone capacity
Deals
Charges/limits
Billing
Price of contract
Mischarged
Customer service
Call waiting time
Manners/etiquette
Live chat
Unreliable
Particular problem with O2
Lack of communication/notification
Changes in contract/prices
Need for TRANSPARENCY
Signal fault
Another common O2 complaint
Missing calls/voicemails
Delivery
Replacement
Upgrades