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Crisis Management (types of crisis (financial, operational, social,…
Crisis Management
types of crisis
financial
operational
social
strategic
economical
political
consequences of inappropriate crisis management
loss of credibility
staff turnover
negative image
product recall
brand suicide
awards for damages
investments
qualities of a successful investor
what leads to bankruptcy
areas to invest in
pieces of advice for a beginner
treating internal staff during crisis
employee assistance programme
insurance policy
psychological support
Why is it necessary?
areas under the permanent cloud of crisis
mass products companies
nuclear energy
example (ZARA, Perrier)
Dealing with crisis
3step approach
action plan