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Competition and Choice in Public Services - Healthcare (Choice (Open the…
Competition and Choice in Public Services - Healthcare
Choice
Open the options for specialist services
Eg. specialist hospitals such as the Shouldice Hospital (Hernia repair world leader) in Canada can be utilised
Gives the patient preference over location - being nearer to home for example
Consulting with a patient as to the different choices leaves them more content
Competition
Forcing prices down
Release strain on services running over capacity
Raising standards
User involved service experiences can...
Reduce potential for complaints
Without unhappy people complaining as often, this will save time and money dealing with the complaints
Increase efficiency of funding to areas of true requirement
Reducing the waste of resources
Choice
Great hospitals may become overrun due to reputation
As a result, other hospitals may be operating under capacity
Will this result in a loss of jobs?
Might a whole site become redundant?
Service users may make poor choices
User involved service experiences can...
Lead to the wrong action taken
We as the public do not know everything, sometimes its best left to the professionals
Take away from the expertise of qualified professionals
Too much choice may lead to a backlash from medical professionals who have spent several years studying to get qualified
Competition
Funding split between more sites or services
Private companies may cost cut, impacting on quality of service
Money may become key, rather than quality of care