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Faculty Center Benchmarking Model (Categories (Other Services (Classroom,…
Faculty Center Benchmarking Model
Categories
Reporting Structure
Evaluation
Time Tracking
Engagement Tracking
Ticketing
TQM
Academic/IT Engagement and Governance Structure
Online and Blended
Support Model
Vendor Supplied Support
Student Support
Faculty Support
Video
Storage Options
Production Support
Intake, Staffing and Quality Control
Ownership
LMS
Available Analytics
Use of Analytics
Online Teaching Requirements
Pre-Fabricated Courses/Courseware
Access to Materials
Publisher
Open Educational/Free
Grading and Gradebook Support
Other Tools
Creation Tools
Audio
Interactives
Video
Editing
Polling
Portfolios
VR/AR/Simulation
Web Prescence
Funding Structure
FTE
Permanent Funding
Reliance on One Time
Control/Administration of Faculty PD Money
Online Resources
Ongoing Events
Online Onboarding
New Faculty
Existing Faculty
New Online Faculty
Workshops and Conferences
Summer
Occasional
Scheduled
Other Formats
New Faculty Orientation
Initial
Pre-service
Continuing
Contracted or Mandated Event Planning
Duties and Scope
Budget
Discretion in Planning
Attendance/Success Metrics
Sponsor/Scope?
Tenure and Promotion Support
Innovation, Engagement, and Publication
Web Resources
Internal Support Offerings
Video/Audio Training Assets
Textbook/Training Guide Authoring
Other Publications and Success Metrics
Other Services
Classroom
Space Management and Design
Formative Analysis and Reporting on Space Usage
Instructional Technology
Demonstration/Teaching Lab Spaces
Upgrade and Maintenance Funding Models
Research Support
Internal Grants and Award Management
Academic Integrity
Program Support
Assessment Support
Facilities
Video Studio/Virtual Meetings
Conference Rooms
Consultation Area
Location
Meeting Space
Creation Space/Lab Space Particularly for Adjuncts
Change Model
Service Adoption Methodology
Service Sunset Methodology
Communications and Documentation
Decision Process
Vendor/Product Change Cycle
Tracking Methods
Project Management
Change Orders
Abandoned Projects
Opportunity Costs
Unfilled Requests
POD Identified Like Centers
Personal Networks
Network Schools