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Benefits and drawbacks of 'competition and choice' in public…
Benefits and drawbacks of 'competition and choice' in public services for customers
Political biases of service models
Required service features
Highquality :check:
Efficient :check:
Equitable :check:
Responsive :check:
Social democratic (left)
Preferred models
'Choice-and-competition'
Properly designed polices :check:
Will deliver features :check:
'Voice and Trust'
Generally will not deliver features :red_cross:
Conservative (right)
Preferred model
'Choice-and-competition'
Public sector professionals
Motivated by
Self-interest incentives :green_cross:
Corralled by market elements :check:
Will deliver features :check:
Quasi-markets
Service side
Suppliers
independent institutions
Competition
Same as other models :check:
Not necessarily
Out to maximise profits :check:
Privately owned
Demand side
Differences to other models
Consumer purchasing power
Either
User allocated service
Earmarked budget or ‘voucher’
Centralised state purchasing agency
Mostly third party purchasing decisions
Welfare quasi-markets
Non-profit organisations
Competing for public contracts
Sometimes in competition with for-profit organisations