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Module 4. Managing International Projects -- Outsourcing involves the…
Module 4. Managing International Projects -- Outsourcing involves the contracting out of a business process to another party. It can sometimes involve transferring employees and assets from one firm to another. It can also characterize the practice of handing over control of public services to ‘for-profit’ corporations.”
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Sources of failure: ignore employee morale; lack of diligence; outsource poorly defined/undocumented processes; incompatible technologies or processes
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Better Practices
Strong Project Governance: develop a partnership; defined roles and responsibilities, documented processes
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Documentation Inventory: what is available, what is transferable to vendor. what needs created (by who) classification (person, confidential)
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On-boarding, employee transition
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Organizational change and stakeholder management; benefits realization; procurement management and management of common risks