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Desktop Support (Servers (Remote support – Europe/Asia, Proclaim (legal),…
Desktop Support
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Hardware
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On site display equipment, deploy & support
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Platform
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Limited platform support, e.g. MDT, JAMF, Workspace, EFI, 3D printers, etc
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Log calls (1st line)
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Log tickets
Email, phone, face to face, IM
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Scripting
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Scripting (Bash, PowerShell, Batch)
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Printers
Workspace setup, config, deployment, upgrade, support & maintenance
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Scripting
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Scripting (Bash, PowerShell, Batch)
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