Projects

Interview Conversion

Invited to Join Conversion

MyTutor Internal - Weekly Meetings

Schools Onboarding

Community

Interviewer Team

Project Overview

Concerns

Target Setting

Efficiency (invoices)

Training

Scaling 2017-2018

Scaling 2018-2019

Email Copy

Schools Programme Tab

DBS Payback Scheme

New Revenue and Supply

Scottish Highers

University

Onfido Helpsheet

Interteam Work

Mailchimp List

Lesson Space Test

2018 - New Year, Improved Me

SQL and Excel

Interview Process Review

Safeguarding

Safeguarding line in interviews


  • What safeguarding
    is
  • Where tutors can find safeguarding information

Updating recruitment procedures document in light of changes to onboarding


  • Second ID check
  • References for tutors
  • Safeguarding line in interview

MCQ safeguarding test during/post-interview

Spec second ID check (student card) to onboarding flow

DBS uploaded must be approved by the team

Trial interview and hour training session

Feedback and quality assessment

Instant bookings

Schedule Once contacted, awaiting webhook confirmation

December Update



Product


Withdrawing status

Automation on NED profile - two cancellations/MTW attended within 24 hours should flag to support/close account.

Graduates

  • Percentage of grads with strikes on their profile


  • What are grads up to next

Bugs (3.55)

Awaiting Information email triggers


  • Tested Staging (UAT8 and UAT13)

Mandrill emails logic to be investigated

Secure side tutor invoices


  • No 'end' button or numbered pages.
  • Anticipating tutor complaints.

Reported on t-feedback, and left with CG, EJ and SB

Awaiting Interview email logic


  • Tested Staging (UAT8 and 11:17)

Proposal created https://docs.google.com/presentation/d/1gm0Q05eIgMjGLSTEfqaeQY9vZ11rbdNIhd9lNTiHQjo/edit#slide=id.g2a608ea76e_0_209

Proposal created
https://docs.google.com/presentation/d/1p9DkjDvNClMWDLgtuEDhT5_FNPY9BZTUwgsHg5ZfiOM/edit#slide=id.g2a608ea76e_0_209

Tutor Handbook


  • Allocated areas with GC, deadline 18/12/17

Schools Emails

DBS and Subjects

ITJ campaign

DBS for Christmas

Create

Add to email flow

Create proposal

Submit to Bertie

Weekly (Wednesday) email

Weekly (Wednesday) email

Spec created, with Fred

RTGL DBS being checked by HM, GC should be checking Lives.


HM to check with ninjas they are updated on procedures

Logic


  • Tier 4 visas
  • Awaiting Information

First FM and Tutorial

Top Tutors - gift packs


  • Tutors + 250 tutorials

December feedback in progress

Different subjects per interviewer?

Interviewer Videos

Webinar series

Plan


  • Spec logic for MiaBs with SL - submit
  • Add National 5s / Highers / Advanced Highers as a subject tutors can offer, and customers can filter for
  • Email all eligible tutors with instructions about how to update their profiles
  • Update Subject Policy with GC to reflect Scottish qualifications
  • Meet with MS to plan out a targeted Highers recruitment strategy
  • Work with GW to start marketing based on National 5s and Highers

Plan


  • Spec logic for MiaBs with SL - submit
  • Add ‘University Tuition’ as a level tutors can offer, and customers can filter for
  • Determine with GC whether there are restrictions on who is eligible to tutor at this level
  • Include comms to tutors in the Tutor Newsletter

Requirements


  • Premium
  • Year of degree
  • Specific subjects and courses