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Competition and choice in public services (Conservative right ((Better off…
Competition and choice in public services
Pros
Cons
Conservative right
Pros
Prefer choice model
Competition and incentives cause people to work better an raises standards across sector.
Believe should go whole market and get people to buy their own healthcare and education
Cons
Better off can afford more than those worse off
Education, healthcare etc.
Children suffer - they can't dictate how much their parents earn
Many health issue are due to poor not able to afford healthcare
Social Democratic left
Pros of competition
Cons of competition
Market orientated
Lower quality goods, higher profit margins
Capitalist
Exploiting people for financial gain
competition
drives down pay
Worsens conditions for workers
People suffer
Prefer trust model
No outside influence
independent and impartial
assume job will be done to best of ability
thus being fair and equitable
Not always the case
If things go wrong
Targets model
Public workers demoralised by this
Does ensure high standards
that could be 'equitable'
Voice and choice model
Fundamentally against as there should already be high standard and not need for choice
Yet some make choice to go private if service is not good enough - contradiction
Voice and choice causes standards to rise
Providers
Pros
Service users have more power
Can choose where to go
Weigh up price, quality, ease of access
Industry standards will rise in order to compete
Greater freedom for staff, compared to command-control
Cons
Power
Taken away from individuals
Unrest
End up back at government
Thrive and survive
More competition means providers need to compete
More work for providers
Better for customers (service users) who can choose better care
Less job security
If fail to compete and survive
Would prefer trust model
But then quasi-market offers more satisfaction than command-control
Users
Pros
Less powerful. less well off want it
Cons
Those more well off don't see the need for excessive choice