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Interview questions (Difficult people (Sit down and chat (Understand POV),…
Interview questions
Difficult people
Sit down and chat
Understand POV
Not best friends but can work together if we have common goa
Win/Win
Apologize
Additional training and support
Success measurement
Customer feedback - if they are happy we will retain and grow
Team attendance and management feedback
MI
Pressure
Alert and motivated
Avoid feeling overwhelmed by planning and organisaing
Stay calm, prioritise what's possible
Something goes wrong
Damange limitation
After look for lessons learnt and take steps to avoid
Time management
Prioritise important tasks
Create schedule
Roles and responsbilities
Stand up meeting
Team management
Understand tasks and their part in success
Prefer to be a leader but happy to support to get job done
Difficult situation
Keep a clear head
Understand the big picture re: ROI
Ensure decision making is transparent and logical
Not popular but better results in the end
Enjoy about job
Managing people and developing them
Seeing results
Don't enjoy
Routine paperwork - lots can be sped up
Eat the frog
Negotiating
Understand other point of view
Win/Win
Ask for 50% more than you want to get 50% less
Project management
Strategy
Work packages
Plans and Tasks
Communications
Roles and responsibilities
Measurement and improvement
Risk logs
Status reports
Senior buy-in/Sponsor
Advocates/Influencers
Leadership
Understand motivators ad strengths
Lead by example
Clear development and accountability