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People Skills (The Art of People (Influencing People (Let other people…

- - - - 1.What is the most exciting thing you're working on right now?
      - If you had enough money to retire and then some, what would you be doing?
      - What is your favorite charity organization to support and why?
      - What's the one thing you would like to be doing/have five years from now?
      - Others than a member of your family, tell me about your role model.
    - - The secret to getting people to adore you is to shut up and listen
      - People care more about themselves then they care about you
      - Dale Carnegie: "You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you."
  - - - Must be attention grabbing
      - And must be authentic to you
  - - - People want to be feel heard
      - Focus on the feeling words. Mirroring feelings is much more valuable than mirroring thoughts.
      - Phrase: "I hear you saying ......"
  - - - Show every step to your students
      - Remember that you know how to do it, and the other person doesn't
  - - - The person who's upset at the other person requests an appointment to discuss it and offers a few possible times to talk. None of this times is right now
      - When it's time for the appointment, the two people get together in a quiet safe space, and the offending party agrees to put on a bulletproof vest. He agrees to not be offended or get defensive about what the other person is saying
      - The person who's upset describes the problem and how it makes her feel
      - The other person mirrors and validates everything his partner is saying
      - The offending party offers a genuine, authentic "I'm sorry"
      - When both parties agree that the offended party feels heard and understood, that person shares three possible positive solution to the problem. The offending party agrees to least one of the solutions
      - Most important, both people celebrate the successful resolution of the conflict by engaging in physical activity together