How to Win Friends and Influence People (Dale Carnegie)
Fundamental Techniques in Handling People
How to Win People to Your Way of Thinking
Six Ways to Make People Like You :
Give honest and sincere appreciation
Arouse in the other person an eager want
Don't criticise ⛔
Remember that a person's name is to that person the sweetest and most important sound in any language 👱
Be a good listener. 👂
Smile 😃
Talk in terms of the other person's interests.
Become genuinely interested in othe people
Make the other person feel importante.
Get the other person saying 'yes, yes' immediately 👌
Let the other person do a great deal of the talking 👂
Begin in a Freidly Way
Let the other person feel that the ideia is his or hers.
Admit when you're wrong
Try honestly to see things from the ohter person's point of vies
Never say, "You're wrong" ⛔
Be sympathetic
You Can't Win an Argument 🔥
Appeal to the nobler motives
Dramatise your ideas
thow down a challenge
How to be a LEADER
Let the other person save face
Praise
Ask questions instead of giving orders
Give the other person a fine reputation to live up to
Talk about your own mistakes
Praise
Call attention to people's mistakes indirectly
Make the other person happy about doing the thing you suggest
Praise
Qual é o seu nome?
Sorria, Ouça, Elogie.
Get a YES, ask questions, noble motives, dramatise and challange!!!