How to Win Friends and Influence People (Dale Carnegie)

Fundamental Techniques in Handling People

How to Win People to Your Way of Thinking

Six Ways to Make People Like You :

Give honest and sincere appreciation

Arouse in the other person an eager want

Don't criticise ⛔

Remember that a person's name is to that person the sweetest and most important sound in any language 👱

Be a good listener. 👂

Smile 😃

Talk in terms of the other person's interests.

Become genuinely interested in othe people

Make the other person feel importante.

Get the other person saying 'yes, yes' immediately 👌

Let the other person do a great deal of the talking 👂

Begin in a Freidly Way

Let the other person feel that the ideia is his or hers.

Admit when you're wrong

Try honestly to see things from the ohter person's point of vies

Never say, "You're wrong" ⛔

Be sympathetic

You Can't Win an Argument 🔥

Appeal to the nobler motives

Dramatise your ideas

thow down a challenge

How to be a LEADER

Let the other person save face

Praise

Ask questions instead of giving orders

Give the other person a fine reputation to live up to

Talk about your own mistakes

Praise

Call attention to people's mistakes indirectly

Make the other person happy about doing the thing you suggest

Praise

Qual é o seu nome?
Sorria, Ouça, Elogie.

Get a YES, ask questions, noble motives, dramatise and challange!!!