Please enable JavaScript.
Coggle requires JavaScript to display documents.
Daily Tasks of CX (Check -in hotels & Customers b2c.b2b/ check-out…
Daily Tasks of CX
Check -in hotels & Customers b2c.b2b/ check-out customers
Parisa & Arian
Rate to employees on a scale of 1-5
Parisa
call Unfulfilled.
if it's a problem,
Follow up ans resolve the issue
Arian
VOC
Prepare training
Arian & Parisa
Follow up unhappy customers & give them Discount code
Mahyar
Answers Mad customers
Mahyar
Follow up from different teams
Parisa
Read comments randomly
Arian
QC Sheet
Mahyar
Negative Feedback sheet
Parisa