Please enable JavaScript.
Coggle requires JavaScript to display documents.
Principles of Interpersonal Communication (Conflict styles have…
Principles of Interpersonal Communication
Conflict is Inevitable
Conflict is a part of every relationship
Conflict happens because people are different, have different histories, different goals
Example: my Mom and I argue more than any of my other family members but its more because we are a lot alike and don't like to be wrong
Center on a Variety of Issues
Couple conflicts
Intimacy
Affection and sex
Power
Lack of equality, excessive demands and possessiveness
Personal flaws
Such as hygiene, addictions, motivation
Personal distance
Frequent absence, heavy commitment to school or work
Social
Politics or social policies, values, parents
Distrut
Previous lovers or lying
Social allergens
Personal habits of a friend or partner that causes an annoyance
Example: my guy friend is always talking about women in a very derogatory way and it bothers me when he does it around me
Workplace conflicts
Things like low morale or less desire to perform work duties
Example: a lot of people I work with like to stand around and talk and not get things done and it bothers me a lot, especially when we have a lot to get done
Positive and negative conflict
Negative
Can cause a relationship to end or people not to be as close
People fight unfair and try to hurt the other person more
Hurt and resentment in a relationship
Positive
Forces people to talk out and issue and work toward a solution
Can becomes strong and closer together by the end of the conflict
Let needs be known to the participant
Example: my best friend and I got into an argument over something and we found a way to solve it and make sure it doesn't happen again. We agreed on a way to avoid the conflict
Influenced by culture and gender
Culture
Collectivist cultures tend to have conflicts about failure to provide for family or going against group norms and values
Individualist cultures tend to have conflicts about violating individual norms
The way a conflict is solved is based on your culture
Gender
Men tend to withdraw more from conflict than women
Women want to talk more about the conflict and resolve it
Women are more emotional and men are more logical when they argue
Women also talk more about their negative feelings than men
Conflict styles have consequences
Competing: I win, you lose
This style can lead to resentment towards the other perosn
Example: good in a courtroom
Accommodating: I lose, you win
This style doesn't usually solve the conflict, just pushes it off for another time
Collaborating: I win, you win
Both people are willing to communicate and resolve the conflict
Compromising: We both win and lose
"Meet half way" or "give and take"
Maintains peace
Conflict can occur in all communication forms
Face-to-face
Online
Phone calls
Text message
Social media
Blogs
