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Conflict Management Strategies (Avoidance and fighting actively (Avoidance…
Conflict Management Strategies
Win-lose and win-win strategies
Focus more on a win-win outcome so both parties are happy
Focus on agreement areas
Be willing to give up something
Solve a problem rather than fight
Avoidance and fighting actively
Avoidance can lead to physical fighting
Negotiate in an argument to avoid more conflict
Be the speaker and listener and pay attention to the other party
Own your thoughts and feelings and don't deny your responsibilities or feelings
Focus on the present and don't bring up old conflict
Express your support, empathy, and agreement
Defensiveness and supportiveness
Evaluate the other person and be ready for them to defend their actions and reasons
Focus on the problem and don't try and control the other party or what they have to say or do
Don't use strategy to manipulate the other party but be open minded and be equal
Don't show neutrality and lack care. Show empathy and that you care about how the other party feels
Be equal in the conflict and don't be superior
Certainty sets up defensiveness. Show provisionalism and be productive with the other party
Politeness in conflict
Compliment the other person in the middle of conflict
Make less demands and give the other person space
Avoid blaming the other person
Show respect for the other persons point of view
Enhance a persons self-image
Verbal aggressiveness and argumentativeness
Agressiveness
Yelling and screaming
Attacking the character of the other person
Insulting the other person
Making fun of others
Making other person feel unreasonable
Argumentative
Be as objective as possible
Center the conflict on an issue rather than personality
Allow the other person to talk about their point of view
Don't get overemotional
Dont humiliate the other person
Express interest in the other person argument
Stress equality within the conflict