Please enable JavaScript.
Coggle requires JavaScript to display documents.
Chapter 14: Control (Control Methods (objective, normative, Bureaucratic,…
Chapter 14: Control
-
-
-
-
Standards
The control process begins when managers set goals and specify the performance standards that must be met to accomplish those goals
Comparison to Standards
The quality of the comparison depends largely on the measurement and information systems a company uses to keep track of performance.
-
Bureaucratic Control
top-down control; managers try to influence employee behavior be rewarding or punishing employee for compliance or non-compliance
Objective control
The use of observable measures of employee behavior or output to assess performance and influence behavior
-
-
-
-
-
-