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Evaluation: Inspections, Analytics, and Models (Analytics (collecting data…

- - - - feedback
    - - words, phrases, and concepts familiar to the user
    - - memory load by making objects, actions, and options visible
  - - - simulating a user's problem-solving process at each step in the human–computer dialog.
    - - users, developers and usability experts work together to step through a scenario, discussing usability issues associated with dialog elements involved in the scenario steps
- - - - T = time
      - D = distance between the pointer and the target
      - S = size of the target
      - k is a constant of approximately 200 ms/bit