Please enable JavaScript.
Coggle requires JavaScript to display documents.
MVP Scope & Deliverables - Phase 1 (Responsibilities (TBD - PM…
MVP Scope
& Deliverables - Phase 1
The Buyer Perspective
Areas of focus (decks) to be delivered
SLA
Ensure we address SLA misalignment
Controls
Cost
Business Examples
BCI (L4)
UK
Germany
BBDE
Include TC view
Views:
Chris Wood (L4)
Karoline Kane (TC)
Compliance (function)
View: FJ
Corporate
Banking (L4)
Views:
Paul
Amin
Key questions to address
What commercial value is added?
What business issues are addressed?
How did customer/business feel the impact of the data?
Translate business impact in SLA
How do we fix?
Scope
Basic access management
Less TC focus, more what's important to user
UI framework
Scheduling/notification
Big impact on Phase 1
Reporting
No outputs - no PPTs, emails, Excel
The source of record
Exporting
At risk for data manipulation
How do you create a snapshot of record - what was reviewed?
Need to be aware of overlap of material from service providers
Data "cards"
Individual development/deployment
Administrative functionality
Super-user functionality
IGA view
Approach
Design
Can utilise "Gel" platform, other existing infrastructure:
platforms
data stores
Is platform limiting?
Cloud vs not cloud?
Notifications
Email? What Service?
Data
Managed within TC32
Integrated as much as possible (single sign-on)
Utilise exported SLA data, input manually
Online 24/7 with conditional funding
Data Status
Have
Service
Process
SLA
Cost
Service instance
Control
Incidence
Trend
Missing
Cost
Process
Driver
Resources
Real estate
Components
CRES
IT
People
3rd Party
What is available?
What can we leverage?
What needs to be built/requires additional infrastructure?
Ensure scope restrictions don't limit our utilisation of existing resources
Leverage ongoing work (Rich's team)
Prioritise back-end
Maximise pillars of resource
Concerns to be addressed
Tool and presentation give expectation that business can be managed through tool
Add fields not within SLAs that highlight midsalignment between SLAs and MBR
What obvious business metrics should be inluded to truly portray a full business picture?
Show the gap
Objective:
Basic functionality of cards with data, drill-down
Responsibilities
TBD - PM
Lead/Own/Deliver
Tammy - COST
SME & Supplier
Anil - ALL
Ed - ALL
Interim Lead/Own/Deliver
Elizabeth & Abey - CREATIVE
Design & Brand
Satyan - ALL
Imagineers (3) - ALL
Rich & team = ALL
Data Provider
Infrastructure Provider
Laks - DATA & CUBE
Ade - SLA & ANALYTICS
Anderson - SLA & ANALYTICS
SME & Supplier
Iris & team - DATA
Tom - COMMS
Rakesh & Ralph
Controls SME
Sylvia & Ralph
AE & SME