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Infopulse Services (IT Service Desk (Access and Accounts (Identity and…

- - - - Report issue with Access to External Networks or Resources :no_entry:
      - Report Issue with Network Connection :check:
      - Request Device Connection to Wired Network :!?: :check:
      - Request Device Connection to Wireless :!?: :check: ( можно сделать просто доступ)
    - - Report Issue with ID Card :check:
      - Report Issue with User Account :no_entry:
      - Request Access to Internal Resources :no_entry:
      - Request Adding Multiple Users to Single Group :!?:
      - Request Adding Single User to Multiple Groups :!?:
      - Request Deleting Multiple Users from Single Group :!?:
      - Request Deleting Single User from Multiple Groups :!?:
      - Request Guest or Temporary ID Card Activation :check:
      - Request new EVRY account :check:
      - Request New Group :!?: (можно обьеденить все в одно)
      - Request Obsolete Group Disposal :no_entry:
      - Request Physical Access to Room :check:
    - - Report issue with Printer :forbidden:
      - Report Issue with Scanner :forbidden:
      - Request Access to Printer :check:
      - Request Access to Scanner :check:
      - Request Installation of New Printer or Scanner :forbidden:
      - Request Printer Cartridge :forbidden:
    - - Report Issue with Email :check:
      - Request Access to Book Meeting Room :check:
      - Request New Group :check:
    - - Create TFS Iteration
      - TFS build configuration
      - Create TFS Project
      - Grant access to corporate TFS :check:
      - TFS Automation
  - - - Request Cost Estimation for Hardware Asset :question:
      - Request Cost Estimation for Software Asset :question:
      - Request for old equipment buy-out :question:
      - Request Reassignment of Hardware Asset to New Owner :question:
    - - Report Issue with Hardware :check:
      - Report Issue with Software :check:
      - Request Additional Hardware from stock :no_entry:
      - Request for computer accessories :check:
      - Request Hardware Upgrade :no_entry:
      - Request other Additional Hardware :no_entry:
      - Request Other Software :no_entry:
      - Request Software from Stock :no_entry:
    - - Corporate CRM conculting
      - Corporate CRM investigation
      - Deploy or update Corporate CRM system
      - Grant access to Corporate CRM
      - Integration or automation of Corporate CRM
  - - - Create TFS Iteration :check:
      - TFS build configuration :check:
      - Create TFS Project :check:
      - Grant access to corporate TFS :check:
      - TFS Automation :check:
    - - Backup MS SQL DB
      - Export MS SQL server schema
      - Grant access to MS SQL server objects
      - Grant access to MySQL objects
      - Restore MS SQL DB
      - Run MS SQL query
    - - Add/Remove email recipient(s) from digest notification list
      - Advising (technical assistance)
      - Creation of new or change digest notification
      - Creation or change of SharePoint list or library
      - Get/Grant access to List/Library/Item
      - Launch digest or change its schedule
      - Process automation development
      - Subscribe on automatic copying of time tracking records
      - Unlocking historic data (i.e. person, project etc.)
  - - - Report issue with Printer :check:
      - Report Issue with Scanner :check:
      - Request Access to Printer :check:
      - Request Access to Scanner :check:
      - Request Installation of New Printer or Scanner :check:
      - Request Printer Cartridge :check:
    - - Report issue with Access to External Networks or Resources :no_entry:
      - Report Issue with Network Connection :check:
      - Request Device Connection to Wired Network :!?: :check:
      - Request Device Connection to Wireless :!?: :check: ( можно сделать просто доступ)