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Public and non-profit management in Hospitals (Service Providers in NHS…
Public and non-profit management in Hospitals
Competition and choice model
Quasi market
Private healthcare providers
BUPA
Nuffield Health
Specialists
NHS
Benefits
Increase service provided
More specialist hospitals
Choice for users
Higher standard of care
Other countries copying the NHS
Drawbacks
Class gap
Wealth brings choice
Private providers
Expensive
Private insurance
Changing policies
Time consuming change
Negative responce
e.g. Managers, managing service providers
"Users" General public
Good Health
Visitors to the country
Choice
Can choose hospital to visit
Private healthcare
They prioritise
Bookings and availability
Afordability
Select specialist available
Time efficent
NHS
prioritise
Severity of patient
Long waiting times
Specialists available
Governing Body
Government policy
Change
Party in office
Regulations
Set standards
Theory based
Tests
Reports required
Benefits
Measurable performance
Areas for improvemnet
Drawbacks
Additional workload for providers
Providers already busy
Less focused work
Decided budget
Allocate resources
Service Providers in NHS
Doctors
Nurse
Specialists
Surgeons
Appointments schedule
Complaints
Insurance
Prescriptions
Patient priority
Who gets seen first
Why?
Life threatening
Department splits
Wages
Fair
Training
Development
Career pathways
Work schedule
Appropriate Workload