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Restaurant Personas (Manager (Skills (Take responsibilities (Food safety,…
Restaurant Personas
Manager
Daily Routine
Check the employee schedules, make sure they have the proper staffing for the day
Check reservations to see if there are any special events and notify the FOH & BOH staff (servers, kitchen staff..)
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Talk to the each table, make sure all the guests are enjoying the experience
Skills
Stay on top of inventory
Manage orders, know what's sold well and reorder them
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Decision making, give directions
Manage ppl, know each staff's strength and weakness, pick the right ppl to do the right job.
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Social skills, talk to the guests
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Be hands on, share server duties
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