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Digital Transformation Workshop (Vision & Capabilities (Challenges…
Digital Transformation Workshop
Vision & Capabilities
Challenges
Vision Clarity
Why do we have to be digital
Are we going to be able to monetize it?
What is the customer value?
How to leverage current physical asset?
Demonstrating digital profitability
Buy-in
Reluctance to change
Cyber security concerns
Uncertain job security
Benefits to business divisions
Today's Limitations
Managing transformation with today's business challenges
Transitioning innovation culture
Skills gap
Traditional mindset
Legacy system cost
External Challenges
Uncertainty in market directions
Customer willingness to transform
What is possible
Do we need external help
Approach
Answer the 'Why' first
Build a common understanding of the need and vision for transformation across the business
Identify value proposition and future business model
Create the digital transformation roadmap
Clarify context
Collaborate with partners to co-create for gaps in capabilites
Set up internal digital innovation lab / incubator
Set up a small full-time team to drive the initiative
Prototype new capabilities with customers
horizon scanning for Tech & non-tech opportunities /challenges (legislation)
Clarify the content
Map the digital transformation Journey (Roadmap)
Define New value proposition & business model
Define the future customer experience
Start with visible problems first
Structure & Delivery
Challenges
How to make it company wide transformation
Centralised Vs Distributed structure
Who owns the digital transformation initiative? IT?
Should it be internal or external team?
How to avoid silos in the digital future?
External Rediness
is the industry ready for co-creation?
Delivery
Incremental Vs large delivery
Deliver for departments needs today Vs digital vision
Recommended Approach
Structure
Start as cross-functional centralised team
Team should include internal for business expertise and external for technology expertise
Should not report to business as usual to avoid short-termism
Delivery
Agile and 'Lean start-up' MVP based delivery
Delivery should be integrated across value chain to avoid future silos
Measure performance against vision and not current business set-up
Deliver capabilities and not solutions
Transition & Adoption
Challenges
Adoption
Understanding ROI of new capability
Training and skills gap
Minimising disruption during transition
Integrating legacy systems with digital capabilities
Integrating data across multiple legacy systems
Systems migration
Restructuring
Recommended Approach
Adoption
Go-live with valuable product increment on digital system to motivate adoption
Map value of vision to business divisions
Continuous story telling to reinforce interest through wow factors
Transition
Interface digital with niche legacy systems
Replace general legacy systems to minimize migration
Only migrate what is critical for the vision and can't be digitised (core assets eg, aircraft systems, manufacturing assets)