Please enable JavaScript.
Coggle requires JavaScript to display documents.
Business Key Terms (Employment protocols (Once contract signed by employer…
Business Key Terms
Employment protocols
Acts: Health & Safety
Lighting ventilation/eye tests
The Equality Act: What can/cannot be said
Once contract signed by employer it is legally binding
Meaning working hours annual leave and the benefits.
Key Definitions
Employee -This is someone that is employed by the business
Apprentice -This is someone learning on the Job.
Gross Profit- The overall profit made from the business.
Factors Affecting Business Arrangements
Accommodation Arrangements
Location- If its nearby it will have it will less money drawn out to pay for peoples travel expenditures.
In an unfamiliar location the hotel grading rating /guest review may inference the decisions. Hotels with a higher official ratings.
Payment may also be a consideration if the employee-e.g if the employee has to pay for accommodation themselves claiming back accommodation claiming back the expenses as may not have funds available.
Security Protocols
Protection against unauthorised access
Such as password protecting data
Installing an antispy Software
Granting Staff different levels of access rights in terms of where they lie in the hiercycial structure
Access rights to adminstration
A time out on the computer so data is not lost
Inappropriate use of IT software
Social media
Installing unauthorized software i.e gaming
Installing software licensed for business's on home computers.
The minimum Standards for professional behavior
Appearance and Dress Code- Requirements vary from business.A lawyer dresses smartly to create a professional impression. If he did not it would not be taken seriously in court and the casual clothing in that situation would appear anti social.
Punctuality-All employees expected to arrive at work on time. Repeated lateness classed as unprofessional behavior . If a worker is unable to attend due to a sickness /medical reason inform there employee at once.
Use of appropriate language- Slang words , open complaints and how it should be avoided. Employees should be aware when outside the business they are still representing i.
Business Documents
COD: Cash on Delivery
E&O's
A disclaimer invoice or similar transaction
T&C's
Terms/Conditions and restrictions which relate to a delivery statement
Credit Note
This is sent by the seller or supplier to a customer, if goods are received an error could be made on the invoice.
Statement of Accounts
This is issued by a supplier to a customer usually at the end of every month. Including details of the invoice and the date its issued by etc..
This means to Pay on the day for the delivery