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Public & non-profit management (Competition benefits (USERS (Willing…
Public & non-profit management
Competition benefits
USERS
Willing to have choice in public services
Appreciating less powerful service provider model
Holds last word for evaluating on service success
Need more responsive service
THE CONSERVATIVE
RIGHT APPROACH
User choice = Provider competition
Prevent excessive taxation
Enabling decision on how much
education / healthcare to buy
Full market choice
is better than ...
Quasi - market
Competition drawbacks
THE SOCIAL DEMOCRATIC
LEFT APPROACH
Capitalists exploit vulnerable consumers
Persuading to buy nonessential service for high price
Drives down the pay
Worsen condition of workers
Low quality service
High profit margins
Trust model
No interference from government or anyone else
Eg. professionals don't have to be told what to do
High quality public
service is essential
Especially for more vulnerable
PROVIDERS
Medical staff / Education professionals
Not enough consultation regards reforms
Views not been taken into account
Intolerable strain to most off staff
Eroded autonomy
More powers to managers, but...
Severely limits freedom
for other employees
Eg, what treatment undertake / medicines prescribe
Hate the loss of power to user choise
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