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Novartis (Solarwinds Work (Solarwinds Projects (New NPM/SAM Monitoring…
Novartis
Solarwinds Work
Solarwinds Administration
Priorities
Level 1
Solarwinds NPM - Upgrade to 12.2
Hotfixes
Use Upgrade Advisor to understand dependencies
Uninstall SRM
ODBC Drivers (Consider as part of upgrade)
Increase Disk on 4144 / 4145 Kiwi Server
Engineer's Toolkit Install?
Legacy NPM Migration from NET to TNG (NetOps Config) - Brian Pike
Real-Time Change Notification (Open Ticket or research how to implement)
Finish NPM SciWan page
OPEN TICKET FOR NETWORK TEAM: usem-wan-rt4 blocked by acl
Website Views
Duplicate Report Average and Peak Traffic Rates - WAN Interfaces Last 7 Days
Duplicate NPM Top 10 Utilized WAN Interfaces widget top right corner of summary
Syslog
Check Configuration of Kiwi Servers
4145 / 4144
Research Kiwi API / method to monitor messages/hour
Alert Standardization
Clean up alerts with regards to no-reply email address as well as the subject/message provided with any alert emails
Query to capture details
Create Ongoing Maintenance Plan
Weekly / Monthly / Quarterly / Annual Maintainence
GLPI Diff
Other Random Tasks
Legacy SAM Migration (SUMO)
Level 2
Solarwinds WPM: Request / Install WPM players in Cambridge/Emergyville - James McLamb
Solarwinds Website Views - Audit / Update : Node Details Pages / Summary Pages
MOM : Monitoring Production Solarwinds
Using Old Instances?
Brian Pike
Create App Template/Monitor for Test/Dev
Decide on a documentation format / repository
Level 3
Internal Review of Network Architecture (NetOps)
Internal Discussion: Using Traps vs Polling SNMP
Syslog Filtering - Audit and Design
Solarwinds Operations
Add New Solarwinds Object (Defined Monitoring Profile)
Change
Delete
Solarwinds Projects
New NPM/SAM Monitoring Profiles (Distinct Groups)
ScaleIO
ECS (Elastic Cloud Storage)
ECS OIDs and Alerts, Trap Alert Forwarder
DB Monitoring Profile - End User Experience (RCP - DB - Sandip)
Citrix - Monitoring Profile (NetOps - Nick)
Server Hardware Monitoring Profile - James McAffee
iDRAC
iLo
Hardware
SRM Replacement (Monitoring Profile - Incident Management)
NetApp
EMC Isilon
XIO
Mediaflux Storage
Create WPM monitoring profile
100 Apps - Define / Fill Monitoring Profile
SUMO / SAM 2.0
Visual Mapping / Dependencies
Fileshare Monitoring for Apps
Custom ASM Group Based App URL Dashboards
Strange Cases
Certificate Monitoring
Linux License Manager Monitoring
Nagio Script Monitors ???
Lab IT - Scientific Device Monitoring
SUMO / SAM 3.0
Automated Provision of Apps
Reports
Views
URL Dependency Maps
TOBIAS INTERNAL - JIRA ticket forwarding to ServiceDesk
Automation Jump Server Build - For Scripting / Automation Security
????
Reporting
Security Team: IP / Name of all network gear
Solarwinds Architecture
Orion
NPM
SQL DB
SAM
NCM
NTA
Solarwinds NTA DB
WPM
SRM
Novartis
NIBR
RCP - Design/Engineering
Monitoring
Steve - Solarwinds - Application Owner
Jim Trucano-Harp
Administration
Automation / Customization
Sanjay
Justin
Project
Storage
Ravi K (Storage)
Windows
Virtualization
Unix / Linux
DB
Operations - ITIL Tier - Adrian / Franck
Applications
APXY / Alerting
Level 1 Engineers
Director of Operations: Adrian
Franck : Manager of Tier 1 and Tools
SUMO (Applications)
Nigel - GLPI - Application Owner
James McLamb - Liason between Solarwinds and ASM (Application Service Managers)
Infra
NetOps (Infra Network)
Remy / Pascal VP/CTO