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Reporting Phase 1 - SW workshop (Group 1 (Simon) (How might we...…
Reporting Phase 1 - SW workshop
Group 2 (Imran)
How might we...
show response times
show the number of requests
converted to appointments
show the number of requests waiting to be answered
show the types of questions being asked
to...
develop our services
educate GPs
identify need for new services
see if A&G has reduced referrals
help expand services
show how quickly clinicians respond to requests
show the number of requests
demographics
service providors
from private healthcare
created...
Line plot to show conversion trend over month
Bar chart (stacked bar?) showing conversions by specialty over year
Doughnut chart shows total referrals broken down by specialty
One month cumulative view
Stacked bar chart shows number of conversions by specialty
Histogram shows number of requests historically by month
Filter by specialty
Shows historical trends
Conversion (?) rates by specialty shown in pie chart and bar chart
Group 1 (Simon)
How might we...
understand what the requests are for?
understand how long it takes for people to respond?
understand how many requests converted to referrals?
understand who makes and responds to requests?
see information at an appropriate level of granularity?
the number of requests outstanding?
Demographics
CCG
Providers
#
information analyst
#
Design solution
should...
have filters
have personalisation/saved settings/favourites
be daily or real time
provide automated extracts
provide a high level view
created...
Group 3 (Jan)
How might we...
show the number of conversions?
show the number of referrals?
understand how many onward referrals?
to where?
understand what the reason for the request is?
understand what the most common requests are about
see which A&G requests are referred on a new UBRN by the GP
understand the quality of attachments
can we tell if the answer was satisfactory
show the response times
Design solution
should...
require no decoding of a report
show who responded
have the ability to show trends over time
provide the information on demand
have the ability to drill down into data
by specialty
should be 'live'
created...
Group 4 (Claire/Ashley )
How might we...
show how many referrals were converted?
show how many requests upgraded to 2ww?
show where requests were referred to?
show what the responses were to requests?
show the turnaround times?
show the outcome code for requests?
show who responded to a request?
show who created the request?
connect a UBRN and NHS number?
demographics
service provider admin
service providers
information analysts
design solution...
should provide
ability to download data into data warehouse (IA)
simple, downloadable data that doesn't need to be decoded
show show data
daily
in real time
created...
