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OMNI CHANNEL (DEFINITION (Providing an immersive superior customer…
OMNI CHANNEL
DEFINITION
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Streamles, effortless, high quality customer experience
Applicate in retail, health care, finance, telecommunication industries and others
BENEFIT
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Advertising
Heavily data driven, having system in place which centralizes all business data and can help lower the spent cost
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THE COMPANY MUST
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Account for the possibility that the item could have been shipped from warehouse in difference country than location where its return to
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FUTURE OF MULTICHANNEL
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Allow factories to communicate with one another and function as sigle entity reduce cost increase speed to the market
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The company that I had suggested to using omni channel approaches is the Padini. Padini is the company that selling attire such as tie, clothes, bag and others that follow the trends in fashion. But the customer attracted to buy the product in walk in ways.