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3 Team (pros (productivity↑, customer satisfaction↑, product quality↑,…

- - - - first occurs as people join the group
      - defining the group’s purpose, structure, and leadership.
- - - - surface level
      - deep level
  - - - openness to experience
      - concientiousness
      - extraversion
      - agreeableness
      - neuroticism
    - - agency
        
        goal & accomplishment
        
        openness
        
        concientiousness
        
        neuroticism
      - communion
        
        social
        
        extraversion
        
        agreeableness
- - - - ‘an improvement in performance produced by the mere presence of others’.
      - the opportunities to interact and learn from each other, and informal mentoring.
  - - - unavoidable