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2 Organizational Design (Departmentalization (popular departmentalization…
2 Organizational Design
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Chain of Command
clarifies the line of authority from the higher organizational level to the lower organizational level.
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authority, responsibility, and unity of command
authority
acceptance theory of authority,
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Span of Control
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All other things being equal, the wider or larger the span, the more efficient the organization
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Formalization
the degree to which jobs within the organization are standardized and the extent to which employee behavior is guided by rules and procedures.
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Two Extreme Structures
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Organic organization
Employees tend to be professionals who are technically proficient and trained to handle diverse problems.