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Post-com Brainstorm (Methods of data collection (General Observations &…
Post-com Brainstorm
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Considerations
Assume spilt over 2 weeks. Week 1: General familiarisation and informal observations/pilot data collection methods. Week 2: Specific usability issue/functions testing, and secanrio based assessments
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Keep feedback visible, review feedback in de-briefs to collaboratively agree next steps/ priority of issues
may have to do some specific usability/fucntion testing on familiarisation workstation to reduce impact on service/roles tasks
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Inputs
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Recomendations from reports (Desk Design Report, Workload Report, OSHA) - Validate recomendations
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Scope
Desk Design, Usability (ARAMIS-D, ARAMIS-W and Nagios), Human Error, Workload
HE Scope: Focused on Aramis but capture errors over whole task (process, communication, etc)
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De-risk (Can't assess all roles in same level of detail). Level of fidelity depends on roles to assess. (key roles to assess TRC (V+M), then safety critical roles (Sig/SSM) and then other roles impact by ARAMIS-W.
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