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Emotions and Leadership (Emotion in groups and leadership (Intergroup…
Emotions and Leadership
Emotions in social psychology
Affect
Emotion
Internal feeling states that motivate behavior and interrupt cognition
Intense and short-lived
In social context
Produce responses that have an evolutionary advantage
Emerge from interaction between individual and environment
In social relationships
Affiliative (approach behaviors)
Strengthen/weaken bonds - "social glue"
e.g. liking, love, lust, gratitude
Distancing (avoidance behaviors)
e.g. dislike, anger, disgust, contempt
Assertive emotions
To manage relationships
Expressed as a way to negotiate status and hierarchy
Evolution and culture
Basic emotions
Culture-specific emotions - combinations of basic emotions within unique social environments
Emotion appropriateness
Societal "rules"
Display of emotion incongruent with context results in poorer evaluation of individual
Mood
Diffused, prolonged duration
Both differs in terms of temporal quality
Emotion in groups and leadership
Intergroup Emotion Theory
Experienced differently from individual emotion
Shared socially among group members
Dependent on individual group identification
Influences intergroup and intragroup behaviors
"The black sheep effect"
Intergroup rivalry
"Us vs them" mentality
Leadership
Emotional labor and emotional appropriateness
Charisma
Transactional leader
Transformational leader
Vision and mission statements
Dark side of charisma
Emotional intelligence
Self-awareness
Self-management
Social awareness
Relationship management
Emotion processes
Emotional labour
Display rules
Surface acting
Deep acting
Emotional contagion
Mimicry
Behavioral mimicry - "chameleon effect"
Synchrony
Social virus
Empathy
Spillover - second-hand depression