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Principles of Interpersonal Conflict 11.2 (Principle 6: Conflict Styles…
Principles of Interpersonal Conflict 11.2
Principle 1: Conflict is INEVITABLE
I have greater tolerance for disagreement(will usually not become hostile
no person is the same from another therefore conflict is
Principle 2: Conflict Can Center on a Variety of Issues
Six Issues for all couples:
Personal Flaws-
frequent absence and heavy school or job commitments
lack of equality in relationship, friends, and leisure time
Social Issues-
Distrust Issues- previous lovers and lying
Social Allergen-
personal habit of friend/romantic partner that I find annoying or irritating
Workplace Conflicts:
leadership
personality differences
lack of openess
difference in values
Principle 3: Conflict Can Occur in All Communication Forms
same conflicts are experienced in both forms of communication, online has more unique conflicts as shown below
violate rules of
ill-timed cell phone calls
calling someone at work just to chat
Principle 4: Conflict Can Be Negative or Positive
Positive Aspects:
Find
to problem
Makes you a
couple
Confronting a conflict indicates commitment and desire to preserve relationship
Negative Aspects:
fighting methods
true self from intimate
These aspects may result into
Principle 5: Conflict is Influenced by Culture and Gender
Chinese students would rather have conflict with non-Chinese students
more likely to call on higher managers to make decision
US students would rather have conflict with US students rather than another culture
In management, integrate the demands of different sides
Want to talk about conflict and resolve it
Principle 6: Conflict Styles Have Consequences
Competing
:
I WIN YOU LOSE
(probably doesn't resolve the conflict)
Avoiding:
I LOSE YOU LOSE
Does not have --->
Accommodating:
I LOSE YOU WIN
own personal needs
eventually see inequality in relationship
Collaborating:
(Ideal world)
I WIN YOU WIN
takes
and willingness to communicate
Compromising:
I WIN AND LOSE, YOU WIN AND LOSE
