Solving Problems in Groups and Teams (Overcoming Dangers in Groups…
Solving Problems in Groups and Teams
Overcoming Dangers in Groups Discussion
Pressure to Conform
Groupthink - describe a group's collective striving for unanimity that discourages realistic appraisals
During my high school, group work is considered to be a nightmare for me. I considered it to be individual work since no one else is putting effort to the project.
Information Underload and Overload
Information overload - occurs when the rate or complexity of material is too great to manage.
Example: There was a group project where we did too much research and we couldn't handle everything
Information underload occurs when a group lack information necessary to operate effectively
Example: A business group has to be aware of all the cost to avoid bankrupt.
Approaches and Stages in Problem Solving
Decision Making Methods
Consensus occurs when all member of a group support a decision
A structured Problem-Solving Approach
Follow Up in the Solution
Implement the Plan
Evaluate Possible Solutions
Use the Nominal Group Technique
Develop Creative Solutions
Identify Supporting and Restraining Forces
Gather Relevant Information
Identify Criteria for Success
Word the Problem as a Broad Question
Analyze the Problem
Identify the Problem
Groups Problem-Solving Strategies and Format
Solving Problem in Virtual Groups
Members can't see each others freely, but they may feel more comfortable to express ideas
Symposium - the participants divide the topic in a manner that allows each member to deliver in-depth information without interruption.
Panel discussion, in which participants talk over the topic informally
Parliamentary procedure observes specific rules about how topics may be discussed and decisions made.
Focus group are used as a market research tool to enable sponsoring organization to learn how potential users regards a new idea
problem census works especially well when someone are more vocal than others
Breakout groups ca be used to maximize participation
Setting Stage for Problem Solving
Developmental Stages in Problem-Solving Groups
Reinforcement stage - members accept group's decision.
Emergence stage - after the period of conflict
Conflict stage - members take strong positions and defend them against those who oppose.
Oriental stage - members approach the problem tentatively
Interdependence of members
Share norms and values
Progress toward goals
cohesiveness - the degree to which members feel connected with and committed to their group
Problem Solving in Group: When and Why
When to Use Groups for Problem Solving
Is there more than one decision or solution?
Are Individuals' Tasks Interdependent
Is it beyond the capacity of 1 person?
I usually work harder in groups since it effects other people.
Three brains are better than one.