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A Generalized Human Performance Technology (HPT) Model Van Tiem et al.,…
A Generalized Human Performance Technology (HPT) Model
Van Tiem et al., 2012
Performance Analysis of Need or Opportunity
Organizational Analysis
Critical Issues
Vision, Mission, Values
Desired Performance
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Environmental Analysis
Workplace
Work
Worker
World
Actual Performance
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Gap Analysis
Cause Analysis
Environmental Factors
Individual Factors
Goals
Interventions, Selection, Design & Development
Interventions
Learning
Performance Support
Job Analysis
Personal Development
Human Resource Development
Organizational Communication
Organizational Design
Financial Systems
Business Case
Feasibility
Sustainability
Leadership Commitment
Intervention Implementation & Maintenance
Techniques
Employee Development
Communication
Process Consulting
Project Management
Partnering, Networking
Evaluation
Summative
Knowledge/Skills/Attitude Change
Application
Reaction
Confirmative
Efficiency
Impact
Effectiveness
Value
Formative
Selection Design Development
Implementation, Maintenance
Performance Analysis
Meta Evaluation/Validation
Inputs-Processes-Outputs
Lessons Learned
Success Stories