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VIVINT (Customer Care (Cases (Case Escalations, Case Actions, Email to…
VIVINT
Customer Care
Asset Managment
Troubleshooting
Process Builder
Billing - Zuora
Account Balances
Payment Info and Type
Shipments
Contracts
Equipment
Knowledge
Customer Profile
CoSigner
Cases
Case Escalations
Case Actions
Email to Case
Web to Case
Case Queues
Marketing
Referrals
Reporting
Invoicing
Social
Campaigns
SMS
Sales
Reporting
Reports and Dashboards
Contacts
Account Management
Opportunities
Leads (Web to Lead)
Lead in Take
Accounts
IT
Platform
Custom Objects
Apex
Release Managment
Sandboxes
Security
Event Monitoring
Data Storage
Archival
Customer Experience
Communities
Knowledge
Cases
Chat/Live Agent
Genie Apps: Street Genie, Others