Communicating in groups and teams (The nature of groups and teams (Teams…
Communicating in groups and teams
The nature of groups and teams
Teams share the same qualities of a group but take the group work to a higher level.
the crew for star ship enterprise exhibit all the signs of a perfect team.
virtual groups: teams who interact with one another through mediated channels.
this is a dangerous thing to get into bc it can cause problems like actual commitment and other things.
Group: a small collection of people who interact with one another.
when people are in a group they interdependent and need each other.
on the contrary when a group isnt interdependent they are not a group but a group of individuals.
Goals of groups and their members
Group goals: the outcomes you hope to achieve together
most groups are formed to achieve a certain task.
Hidden agenda: some person in a group that has individual secrets that are trying to sway something.
Characteristics of groups and teams
Sociogram: suggest the number of interactions that a group can have.
All-channel network: group members share the same information with everyone on the team.
Chain network: information moves from one group member to another.
Wheel network: one person acts as a clearinghouse receiving and relaying messages on.
Gatekeeper: the person whom the information flows through.
Roles: define the patterns of behavior expected of members.
Formal roles: assigned by an organization or group partly to establish order.
Informal roles: are rarely acknowledged by the group in words.
Task roles, social roles and dysfunctional roles: help the group to accomplish roles, help the relationships of the members, and prevent a group from working efficiently.
Teams always have norms that are cultural but also should have a base set of rules.
Rules: guidelines that govern the group is supposed to do and how the members should behave.
Norms: unspoken standards.
Social norms: govern how we interact with each other
Procedural norms: guide operations and decision making
Task norms: govern how members get the job done.
Follower-ship and communication
5 different types of followers
isolates, bystanders, participants, activists, and diehards
Referent Power: comes from respect, liking, and trustworthyness.
Power: the ability to influence others.
Legitimate power: influence that rises from the title one holds
expert power: comes from members of a team know or can do
Connection power: from when members form relationships that help the group reach its goal.
Reward power: others are influenced by some type of desired promise or reward.
Coercive power: comes from the threat of unpleasant consequences.
What bothered me was some of the leadership styles. some of them just dont seem efficient so it confuses me how people would let it happen. Thats why I would also like to know more about these styles.
What surprised me was how different the books definition to power was compared to mine.
Leadership and communication
Emergent leaders: gain influence without being appointed by higher ups.
trait theories of leadership: comparing leaders to non leaders saying you are born with ir
authoritarian leadership style: relied on legitimate, coercive and reward power to influence others
Democratic leadership style: invited others to share in the decision making
Laissez-faire leadership style: in which the leader gives up the group to dictate leaving it leaderless.
Leadership grid: consists of a two dimensional model. situational leadership is if something happens to the current leader.